Privacy policy

Moore Maxxam Ltd

Moore Maxxam Ltd is registered in England and Wales, company number 09650685. Registered office Flat 4, 14 Greville Place NW6 5JH.

Your privacy is very important to us. At Moore Maxxam, accessible from https://www.mooremaxxam.com/, one of our main priorities is the privacy of our visitors.  This Privacy Policy document contains types of information that is collected and recorded by Moore Maxxam and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at info@mooremaxxam.com .

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Moore Maxxam. This policy is not applicable to any information collected offline or via channels other than this website.

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

Personal information we collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, addresses, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.


We collect Device Information using the following technologies:

- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

   - “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

   - “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.


How we collect Order Information:

When you make a purchase or attempt to make a purchase through the Site, we will collect certain information from you, including your name, shipping address, email address, and phone number.

Other data that'll be collected with orders via our payment provider 'Stripe' (https://stripe.com/gb/privacy). We will not store your card information nor do we have access to this information.

How do we use your personal information?

We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).  Additionally, we use this Order Information to:

- Communicate with you;

- Screen our orders for potential risk or fraud; and

- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

- We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Sharing your personal information

We share your Personal Information with third parties to help us use your Personal Information, as described above.  For example, we use Webflow to power our online store--you can read more about how Webflow uses your Personal Information here: https://webflow.com/legal/privacy . We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here:  https://www.google.com/intl/en/policies/privacy/.  You can also opt-out of Google Analytics here:  https://tools.google.com/dlpage/gaoptout.

We use Royal Mail as our logistics company. To process your orders we have to share certain personal information to them (e.g. Name, address, phone number). Here is their Privacy Policy : https://www.royalmail.com/privacy-notice .

When you sign up for our email newsletters, your email is instantly shared with Mail Chimp our email marketing service. Here is their Privacy Policy : https://mailchimp.com/about/security/ .

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.