FAQ

Will my garment shrink or stretch over time?

No - not if you follow our care instructions.

How does conscious thinking and ethical choices mold your brand?

We are constantly working on lowering our impact on the environment. All our packaging and labels are sustainable. They can be reused, recycled, composted or biodegraded. The fabric we use has minimal waste and is made to last a long time. We want to make clothing that is multipurpose, that'll grow with you so that we can all consume less. The founders of Moore Maxxam are both eco-warriors. Along with the brand, they’re working on sustainability and nature centered projects.

I'm not sure which size to get?

Our size guide provides a lot of information to help with measurements. If your child is 3 years old and measures up to an average size, we recommend purchasing the 4 years - 8 years size. This is so your clothing lasts you longer!
FYI, parents can squeeze themselves into our larger Wave garments.

Products

What is the difference between the RIPPLE and WAVE fabrics?

The main difference is the feel of the fabric. The RIPPLE is smoother and denser than the WAVE. In terms of performance they are quite similar, though we would recommend the RIPPLE fabric if the clothing will be worn more often for sports.

Where do you make your clothing?

All our garments are made in England, UK. That includes everything from the knitting of the 'MAXXAM' Textile, to the sewing, packing, and everything in between.

What is the clothing made of?

The MAXXAM jersey textile is knitted in England and made from 88% nylon, 12% elastane.
Our clothing is made with a high quality, stretch, seamless jersey, wavy fabric. The nylon and elastane are from Italian mills and their yarns are OEKO-TEX® certified. The elastane content is authentic lycra branded, and the nylon is Nylon 66, one of the highest quality polyamides available, which gives the fabric it’s lovely soft feel.MAXXAM textiles has been in production for over 35 years. The MAXXAM concept was patented in the early 80s by Co-CEO of Moore Maxxam, Rosemary Moore.

How should I care for my Moore Maxxam clothing?

Check out our Care Instructions  page.

orders

I have a question about my order, what do I do?

Connect with us! Email info@mooremaxxam.com with your query. If it's about returns please email returns@mooremaxxam.com. We'll respond as soon as possible to assist you!

Can I cancel or change my order?

Send us a message to info@mooremaxxam.com as soon as poss!  We move quickly when it comes to processing your orders, but we’ll do our best to help you with any changes or cancellations.

Returns and exchanges, what's your policy?

We offer a 14-day return policy which you can read more about on our Delivery & Returns. If you'd like to exchange your item, please also go to our Exchanges section on our Delivery & Returns page.

When will my order ship?

All orders take up to 48 hours to prep and ship. Orders placed after 10 AM (GMT+1) on a Friday, or over the weekend, will usually be shipped the coming Monday. If you’d like to confirm the status of your order, you can check the tracking number we sent you with your confirmation email or send a message to info@mooremaxxam.com

Where do you ship to and how long does it take?

We ship worldwide! After your item/s are prepped and ready for delivery they'll be shipped the same day or next working day. You can find our shipping speeds on our Delivery & Returns page. All the delivery times are estimates. But we always do our best to make sure your item gets delivered to you safely and at the date expected.